Privacy Policy

Eterosoft Technologies Pvt. Ltd. ("Eterosoft," "we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website at www.eterosoft.com, enroll in our courses, apply for internships, or engage our services — and how we use, share, and protect that information.

By using our website or enrolling in our programs, you agree to the practices described in this policy.

Information You Provide

Name, email address, phone number, address, date of birth, payment details, and any information you share in forms, applications, or correspondence.

Educational & Career Information

CV/resume, academic records, assignments, assessment results, and portfolio submissions.

Usage & Device Information

Pages visited, time spent, referring links, browser type, device type, IP address, and similar analytics data.

Recordings & Imagery

Photos and videos captured during classes, workshops, and events, as well as CCTV footage at our physical facilities.

• Provide, operate, and improve our courses, services, and website.
• Process enrollment and payments.
• Assess performance, provide feedback, and issue certificates.
• Communicate with you about schedules, updates, and support.
• Share your CV and academic records with partner companies for job placement, only with your explicit consent.
• Use photos and videos for promotional and documentation purposes, subject to your opt-out rights.
• Maintain security, prevent fraud, and comply with legal obligations.

We may use cookies and similar technologies to remember your preferences, understand how our website is used, and improve your experience.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

We do not sell your personal information.

We may share your information with:

• Service providers who help us operate, such as hosting, analytics, payment, and communication tools.
• Partner companies for internship and job placement opportunities, only with your explicit consent.
• Authorities, when required or permitted by law.

Payments are processed through trusted gateways such as eSewa, Khalti, bank transfer, and other providers. We do not store your card details. Payment data is handled by the relevant provider under its own security and privacy policies.

We retain your information for as long as necessary to provide our services, fulfil the purposes described in this policy, and comply with legal obligations.

CCTV footage is retained for up to 90 days. Course and academic records are retained for certification, verification, and educational continuity.

We implement appropriate technical and organizational measures to protect your information, including access controls and secure storage.

No method of transmission or storage is completely secure. While we work to protect your data, we cannot guarantee absolute security.

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Withdraw Consent: Withdraw consent for promotional photos/videos or job placement sharing at any time.
• Opt Out: Object to marketing communications by contacting us.

We share your CV and academic records with partner companies only after obtaining your explicit consent.

You may withdraw this consent at any time by contacting us. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Your information may be processed by third-party providers located outside Nepal, such as cloud hosting and analytics services. We take reasonable steps to ensure your information is protected in accordance with this policy.

Our website and courses may include links to third-party services, such as video conferencing platforms and payment gateways. This policy does not apply to those services. Please review their privacy policies.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website. The "Last Updated" date at the top of this page reflects the most recent revision.

If you have questions or concerns about this policy, or wish to exercise your rights, please contact us:

• Email: info@eterosoft.com
• Phone: +977 9862025271
• Address: Eterosoft Technologies Pvt. Ltd., Biratnagar, Nepal
• Website: www.eterosoft.com